Tadano has reaffirmed its commitment to supporting clients throughout the Oceania region with the opening of a new specially designed head office in Brisbane, Australia.
Opened on June 1 in the northeast suburb of Lytton, the $ 10 million facility greatly improves Tadano’s offering to customers within Brisbane and its operations in Oceania. The new facility also provides customers with a common location in the city for the first time to access parts and service from Tadano and Demag.
“This is an exciting time for the business and for the customers we serve,” says Tadano Oceania’s Managing Director, Anthony Grosser. “We were in the process of looking for a larger location, and the acquisition of Demag in 2019 accelerated the process. Our new headquarters in Lytton is now the largest crane repair facility in the southern hemisphere. ”
Grosser explains that while Australia represents approximately 0.3 percent of the world population, it is a very strong and developed market, making it an important market for Tadano.
The new 14,000m2 head office significantly improves Tadano Oceania’s offering to customers in several key ways. “A major change is that the new location in Northeast Brisbane is closer to Brisbane’s port facilities and industrial heart,” says Mr. Grosser. “It is located off the Brisbane Port Expressway and is therefore extremely accessible to customers.”
The new facility is also a step ahead of the previous Tadano Oceania headquarters in the Darra suburb, both in terms of size and services offered. “We now have over 8,000m2 of rigid support for crane startup, repair and reconditioning, as well as two wash pads, one internal and one external,” says Grosser. “There are 12 fully equipped service bays, which means that customer needs can be addressed quickly, reducing their downtime.”
Other notable features include tilt panel construction, floor-to-ceiling glazing in offices, a 10-ton gantry crane, an internal service well, and multiple shutters.
Grosser says the site has 3,100 m2 of enclosed space, including offices, training and spare parts facilities, and stockpiling. About 1,000 m2 of space have been dedicated to pieces only. While Tadano’s parts and services have been available on-site since opening on June 1, Demag’s offering will be rolled out gradually throughout the month of July. Demag’s service and parts facilities were previously at Eagle Farm.
Tadano’s customers are not the only ones satisfied with the new installation. Staff will benefit from the new central office’s proximity to rail transportation and its modern ergonomic features, designed to make your work days safer and more comfortable.
Grosser says the new facility has brought Tadano’s total commitment to the region to nearly $ 20 million since 2010. “This shows how important Oceania is to Tadano and how committed the company is to the region.”